Current Top Sellers
Waist Training Corsets
Shop for our wide selection of waist trainers with different materials to fit every shape and lifestyle!
Not sure with your size? Contact us for assistance and we'll be more than willing to help!
Pair of Disposable Nurse Red cross Nipple pasties.
ALL HALLOWEEN COSTUME SALES ARE FINAL. No Return, no exchange
All transit times below are estimates which depends on your chosen courier. We will not be held responsible for delayed orders. Please order a week in advance especially during peak season ( Valentines, Holy Week, Halloween, Christmas)
FREE SHIPPING - All Free shipping will be via Metrowide. Please upgrade to LBC expedited if you need a product to arrive ASAP.
- METRO MANILA 1-3 days
- PROVINCIAL 2-5 days
EXPEDITED SHIPPING VIA LBC
- METRO MANILA next day
- PROVINCIAL 1-2 days
SAME DAY DELIVERY - Available in Metro Manila only
Order & payment cutoff with confirmation 10am
Delivery will be anytime within 1-9pm.
- there will be no tracking number for this courier
- Our dedicated rider will personally handover the package to your address
- Please ensure that there is someone to receive the order in the address provided. No recipient and wrong address will require another shipment. Same day delivery will be cancelled without refund.
For International orders, we will estimate shipping price and delivery dates for you based on the weight of the items and your location.
Please inspect all the goods you ordered as soon as you’ve opened the package. Do not damage the original packaging, cut or remove the tags, try-on the panties, stockings, & other accessories included in your set of purchase until you know that the item you received has no damage and that it properly fits.
We thoroughly check all products for damage before dispatch, but in the rare case that we overlook and sent you a damaged or incorrect item, contact us within 48 hours after receiving your package. We will shoulder all the return and replacement expenses and correct the error the soonest. If there is no attempt to contact us via mobile or email within 3 days, all items are deemed correct and received without any problems.
Items that are not returned in original condition, with obvious signs of use are subject to NO REFUND, NO EXCHANGE, NO STORE CREDIT and will be returned back to the customer at the customer's expense.
RETURN REASONS ELIGIBLE FOR REPLACEMENT OR STORE CREDIT:
- buyer receives damaged or defective item
- buyer receives wrong item
- buyer ordered wrong size or item (subject to restocking fees)
RETURN REASONS WITH RESTOCKING FEES:
What is a restocking fee? A percentage of the item price will be charged for returning items received correctly as ordered, but will be returned by the buyer due to the reasons below. This fee must be paid before a customer’s replacement request is processed.
- buyer ordered wrong size or item, returned with tags attached in pristine condition 10% of the item price restocking fee
- buyer ordered wrong size or item, returned with tags cut. 20% of the item price restocking fee
- buyer changes their mind about a purchase and returns the item in pristine condition with tags attached & within the 7 days return window - 30% restocking fee, 70% Refund or store credit.
THE FOLLOWING ITEMS ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE:
- Panties, Thongs, G strings and Panty girdles
- All kinds of Stockings & hosiery: thigh high, pantyhose, body stockings and tights.
- Nipple Pasties, nipple covers, Adhesive Bras
- Cosmetics and make up, body creams, lotions, perfumes, lubricants, and sex toys
- Ball gags and Bondage accessories for the mouth and genitals
- Items without tags, cut tags, reattached tags and not in original packaging
- Worn items declared as unused but returned soiled, stained and with signs of wear.
- items that have been laundered / washed.
- Items with lotion, glitter, reeking with smell of perfume, body odor, cigarette smoke & pet hair.
- All items purchased on Sale, or in reduced price. All items sold on Clearance are FINAL SALE.
RETURNS & EXCHANGE PROCESSING TIME - Replacement, are processed within 48 hours from receiving the returned items at the Lucky Doll Headquarters
RETURN REFUSAL - Lucky Doll has the right to refuse all returned items which did not meet the conditions listed in our Return Policy. Return Request should be made via your online account for faster processing. Items should be returned within 7 days of receiving the package. Please submit a return request and do not send back items without notifying us or you will risk losing your package.
Item in Original Condition - as defined: items that are unworn, complete with tags and accessories such as the gstring thongs etc. Packaged in original packaging with hang tags, label, insert cards,sticker labels, plastic or carton, zip locks or boxes.
Reimbursement on Returned Items - Damaged items returned are eligible for Exchange and store credit. At the event that a replacement is not available and the client does not wish to get any replacement, a refund will be issued to the client in cash through Banco De Oro, BPI, Metrobank only if order is paid through over the counter bank deposit. If paid via credit card/Paypal, payment will be refunded through Paypal/ back to the issuing credit cards. Store Credit may also be issued depending on the client's choice.
Store Credits - are amount added to a client's Lucky Doll account with monetary value that a customer can use to shop for products in the webstore. Store credits doesn't expire.
HOW TO SUBMIT A RETURN REQUEST at Luckydollstore.com
1.) To request a return of one or more items in an order, login to your account and navigate to My Account
2.) Navigate to the Completed Orders section, Choose your order with an item to return, and click on the Return Item(s) button
3.) In the next screen select the products you want to return using the Qty. to Return drop down boxes, choose the Return Reason. The Return Action and Comment fields. Click on Submit Return Request.