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Sexy New Arrival Pin-up Lingerie and Bestseller restocks! SHOP LINGERIEclose

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Waist Training Corsets

Shop for our wide selection of waist trainers with different materials to fit every shape and lifestyle!

Not sure with your size? Contact us for assistance and we'll be more than willing to help!

How to Order Online

Payments

How to Pay using Debit /Credit Cards

Refunds

Shipping

Privacy Guarantee

Return Policy

How to Submit a Return Request

Sizing

Bra Sizing

Item Availability

Showroom

 

 

Fell in love with our products? First time with online shopping? Our responsive webstore is equipped with an easy to understand step by step shopping cart which will guide you in every step of your Checkout process. Our website is super safe to browse with encryption that will keep your personal information and credit card information safe and secured.

We accept offline payments for clients without credit cards, and should you decide to pay via credit card, your information will never be revealed to us because we are using Paypal as the credit card payment gateway, the safest way to pay online!:)

Convinced? What are you waiting for! Scroll down and read the short tutorial on how to place an order on our website... You can do it!

 

How To Order Online 

STEP 1  Choose the product by clicking on the photo or the item name.

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STEP 2  point the mouse pointer to the product photo to zoom in the image. Type in the number of the item you wished to purchase in the quantity box. click "Add to Shopping Bag" to purchase the item.

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STEP 3  Click Continue if you want to shop for more items and Click Proceed to Checkout if you are done shopping.

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STEP 4 Once you are redirected to the secure checkout page, you have two options on how to check out:

If you click "Register an account" Congratulations! you just made your life easier , because next time you order, you won't have to type all your details. Simply login, checkout and pay,..then you're done!

Another benefit of Creating an account is that you will be able to check the status of your order inside the account, and create a wishlist on those days when budget is scrace but you want to prepare and collect the items you want to order next. With your account, you can also have a store credit which doesn't expire, and can be stored and can be used for future purchases. Awesome!

 "Check out as guest" is what you would want to click if you don't want to create an account with us and you want to do all the steps and type all your information next time you order. 

 

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STEP 5 Type in your billing details. If Shipping address is the same with the billing address, click the button "Bill and Ship to this Address"

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STEP 6 Choose your shipping method. Click store pick-up if you wish to pick-up your order at our Manila showroom. 

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STEP 7 If you have a gift card, promo coupon code or Gift certificate code, type the code at the blank then click apply, to automatically deduct the discount or your monetary value of your gift card to your total. Choose your mode of payment and fill in the Order Comments with instructions or note. Click the box "Yes I agree"after reading our terms of sale.  Click proceed to payment to Confrim your order.

Tick the box " Id like to recieve newsletter and special offer" if you would like to receve our special newsletters with updates on sale, new stuffs and promo coupon codes.

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STEP 8 Your order number and payment details will be displayed once your order is successfully placed. You will also receive a copy of your order in your email. If you have chosen an offline payment option such as  over the counter bank deposit or money transfers, complete your order by paying and emailing the proof of payment at payments@luckydollstore.com (photo of the deposit slip or screenshot if bank mobile transfer) 

For money transfers, simply text the sender's name, amount and control number at 09175293656

For credit card payments, you will be redirected to the Paypal payment page. Kindly make the billing address and shipping address identical to bypass the billing shipping mismatch Paypal fraud filter.

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Payments

 

We have online and offline payment options for your ease and convenience. Payment cutoff time is 1pm for same day ship-out. 

  • Over the Counter bank deposit through BDO, BPI and Metrobank
  • BPI Online Mobile Express Transfer
  • Globe Gcash
  • Money  Transfer through LBC Remittance, Palawan Express and M Lhuillier
  • Credit Card and Paypal 

 

 

How to Pay using Debit/Credit Cards

Philippine Clients: 

Choose the option Pay via Paypal/credit card payments. You don't need to create a Paypal account to use your credit card. 

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International Clients:

Choose the option "FOR INTERNATIONAL CUSTOMERS: Pay via Paypal or Credit card. Wait for a separate invoice that will bve emailed within 24 hours.

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Payment Confirmation

We will only ship orders with confirmed payments.

For Over the counter bank deposits and money transfers, a photo or scan of the deposit/ transfer slip must be emailed at luckydollstore@gmail.com 

For Money Transfers Text  09175293656 with the the following information:

  • Sender's Name
  • Amount transferred
  • Control Number

For BPI Express Mobile Internet Transfer Grab a screenshot of the payment confirmation and email it to luckydollstore@gmail.com

For Globe gcash Forward the transfer confirmation text from Globe GCash to 09175293656.

 

Payment Cutoff Time

All orders with confirmed payment by 2pm will be dispatched the same day. Immediate payment is expected on the orders placed at our website. Orders without payment will be automatically cancelled after 3 days.

 

Refunds

If you paid using your credit card or debit card, refund will be processed and will go back straight to the credit card or Debit card used. Debit card payment refunds will usually take longer time to appear than credit cards depending on your card issuer. We process all credit card and debit card payments via Paypal. 

The moment a Refund has been initiated, Paypal instantly remove these funds from our account as a seller and process the transfer.

If you paid via credit card or debit card, PayPal will credit the funds back to your card.  While PayPal sends the money back immediately, your card company may take up to 48 hours to claim the funds.  After that, they allow themselves up to 30 days to apply the credit to your account.  How long this portion takes is up to your card issuer.  However, most card issuers are very understanding about credits and will apply them much, much sooner.  For more information on how long it takes your card issuer to apply credits, please contact your card issuer.

Customer will need to wait for the refund to appear in their respective accounts. Read more on Paypal´s Refund information by clicking here.

 

 

Shipping

 

SHIPPING RATES

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Dispatch / Shipping - The time your package is released from our headquarters and transferred to the courier. 
Shipping Terms and Definitions

Transit time - The travel time of your package while on courier's possession. Day 1 starts a day after the shipping date.

Delivery - the time when your package is actually delivered to your doorstep

Order Fulfillment/ Handling Time - the time it takes for us to prepare, collect and pack your orders for shipping.

Tracking Number - The control number issued to trace the location of packages. 

 

When will my order be shipped?

We try our best to dispatch all orders paid by 1 pm on the same day, however, a 2-business day handling time must be expected. This rule is to give a transit time allowance on unforeseen and uncontrollable circumstances that may delay the shipping process, such as: Courier's failure to pick up on the scheduled date, or system malfunction at the courier's drop off center.

 

Rush Shipping

  • We do not encourage Rush shipping but we do try our best to meet your desired delivery date. We will not be held responsible for delayed delivery. Please order in advance at least 3 days to a week before you need an item.

Discreet Packing

  • We ship all orders in discreet packaging without any mention of our brand on the waybill, and with the products declared as "clothes" and "accessories".

FREE SHIPPING

  • All orders amounting to Php 2999 and up excluding Shipping Amount are eligible for Free Shipping through Metrowide Courier only.
  • All Free Shipping orders are delivered door to door. If you want to have your order picked up at an LBC branch, you will need to upgrade to LBC.
  • Free Shipping is not applicable on gifts to be delivered in the Philippines ordered by clients outside the country. To make sure recipients will receive gifts on time,, we will use LBC expedited shipping by default.

 

Estimated Transit and Delivery Times 

  • Metrowide Courier Metro Manila- next day to 3 business days except Sundays and Holidays
  • Metrowide Courier Luzon Visayas Mindanao - 2-4 business days
  • LBC Metro Manila - Next day delivery
  • LBC Luzon - Next day delivery
  • LBC Visayas Mindanao - Next day - 2 business days

Worldwide shipping available We ship all our products worldwide. shipping charge is based on order weight. To get a shipping estimate for orders outside the Philippines, please email us with the list of products you wish to order so we can weigh and provide Shipping amount.

For International Clients: How to send gift to anyone in the Philippines:

  • Just place an order here in our website. Provide your information under the "billing address" and the recipient's complete address and mobile number under the "Shipping Address" form.
  • We accept international payments through Credit Card, Paypal or Western Union. (Credit card payments are received through Paypal with extra charges. Please see below)
  • We will only use LBC shipping for all International clients ordering gifts to be delivered within the Philippines. This is to make sure that there will be no problems with the delivery.
  • IMPORTANT: Please make sure to provide a working mobile number of the recipient and a confirmed address.
  • After placing your order, kindly email us at luckydollstore@gmail.com so we can send you the credit card invoice.
  • Tracking numbers will be updated after the package has been shipped out. 

IMPORTANT NOTICE TO ALL CUSTOMERS: 

  •  We strongly suggest to use LBC directly for shipping packages outside Metro Manila. 
  • If you are located outside Metro Manila and would like to use METROWIDE COURIER to save on shipping, please provide a complete shipping information to avoid delay and for your package to be returned to sender. 
  • As a customer, it is your duty to give us the correct address, and provide landmarks. If your address has a block number and lot number, include everything even if you think that your area no longer uses lot numbers or block numbers. 
  • If you know that your location is hard to find, provide detailed landmarks and description on how to locate your address.
  •  If you are unsure whether someone will be home to receive the package, opt for LBC SHIPPING option and have it picked up at an LBC branch near you.

 

 

Privacy Guarantee

Your Secret is safe with us!

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Discretion Guaranteed

Our number one rule is to keep our customers happy and your private life...PRIVATE! We promise a completely discreet packaging service that will leave snoops uninterested with your boring unbranded package!

  • YOUR PACKAGE WILL BE 100% UNBRANDED

  • YOUR PACKAGE WILL BE DECLARED AS "CLOTHES"AND ACCESSORIES" 

  • THE WAYBILL WILL NOT MENTION OUR STORE NAME 

Special Packing

Your Lingerie will arrive in a special high quality resealable plastic you can reuse to store and protect your lingerie. 

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Toy Packaging

We wrap the toys in bubble wrap and add a few pieces of crumpled balls of plastic and paper, to conceal the shape of the toy from the outside. Your gossiping officemate won't be able to tell or guess the content of your package!

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Your Parcel

Our package will arrive in a boring plastic pouch, but rest assured, you will be excited with what's inside!

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Return Policy

Please inspect all the goods you ordered as soon as you’ve opened the package. Do not: damage the original packaging, cut or remove the tags, try-on the panties, stockings, & other accessories included in your set of purchase until you know that the item you received has no damage and that it properly fits.

 We thoroughly check all products for damage before dispatch, but in the rare case that we overlook and sent you a damaged or incorrect item, contact us within 48 hours after receiving your package. We will shoulder all the return and replacement expenses and correct the error the soonest. If there is no attempt to contact us via mobile or email within 3 days, all items are deemed correct and received without any problems.

 

Items that are not returned in original condition,  with obvious signs of use are subject to NO REFUND, NO EXCHANGE, NO STORE CREDIT and will be returned back to the customer at the customer's expense.

 

ITEMS & RETURN REASONS ELIGIBLE FOR REPLACEMENT OR STORE CREDIT:

  • buyer receives damaged or defective item
  • buyer receives wrong item
  • buyer ordered wrong size  or item (subject to restocking fees)

 

RETURN REASONS WITH RESTOCKING FEES:

What is a restocking fee? A percentage of the item price will be charged for returning items received correctly as ordered, but will be returned by the buyer due to the reasons below. This fee must be paid before a customer’s replacement request is processed.

  • buyer ordered wrong size or item, returned with tags attached in pristine condition 10% of the item price restocking fee
  • buyer ordered wrong size or item, returned with tags cut. 20% of the item price restocking fee 
  • buyer changes their mind about a purchase and returns the item in pristine condition with tags attached & within the 7 days return window - 30% restocking fee, 70% Refund or store credit.

 

THE FOLLOWING ITEMS ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE:

  • Panties, Thongs, G strings and Panty girdles
  • All kinds of Stockings & hosiery: thigh high, pantyhose, body stockings and tights.
  • Nipple Pasties, nipple covers, Adhesive Bras
  • Seasonal Products such as Halloween Costumes & Christmas Lingerie
  • Cosmetics and make up, body creams, lotions, perfumes, lubricants, and sex toys
  • Ball gags and Bondage accessories for the mouth and genitals
  • Items without tags, cut tags, reattached tags and not in original packaging
  • Worn items declared as unused but returned soiled, stained and with signs of wear.
  • items that have been laundered / washed.
  • Items with lotion, glitter, reeking with smell of perfume, body odor, cigarette smoke & pet hair.
  • All items purchased on Sale, or in reduced price. All items sold on Clearance are FINAL SALE.

 

RETURNS & EXCHANGE PROCESSING TIME - Replacement, are processed within 48 hours from receiving the returned items at the Lucky Doll Headquarters

RETURN REFUSAL - Lucky Doll has the right to refuse all returned items which did not meet the conditions listed in our Return Policy. Return Request should be made via your online account for faster processing. Items should be returned within 7 days of receiving the package. Please submit a return request and do not send back items without notifying us or you will risk losing your package.

Item in Original Condition - as defined: items that are unworn, complete with tags and accessories such as the gstring thongs etc. Packaged in original packaging with hang tags, label, insert cards,sticker labels, plastic or carton, zip locks or boxes.

Reimbursement on Returned Items - Damaged items returned are eligible for Exchange and store credit. At the event that a replacement is not available and the client does not wish to get any replacement, a refund will be issued to the client in cash through Banco De Oro, BPI, Metrobank only if order is paid through over the counter bank deposit. If paid via credit card/Paypal, payment will be refunded through Paypal/ back to the issuing credit cards. Store Credit may also be issued depending on the client's choice.

Store Credits - are amount added to a client's Lucky Doll account with monetary value that a customer can use to shop for products in the webstore. Store credits doesn't expire.

How to submit a RETURN REQUEST if you are a client with a Luckydollstore.com account:

Customer Process:

1.) To request a return of one or more items in an order, login to your account and navigate to My Account

2.) Navigate to the Completed Orders section, Choose your order with an item to return, and click on the Return Item(s) button

3.) In the next screen select the products you want to return using the Qty. to Return  drop down boxes, choose the Return Reason. The Return Action  and Comment fields. Click on Submit Return Request.

4.) After receiving a notification that your return request has been authorized and approved, follow the instructions by returning the package to the office address mentioned in the email, and by sending the package under  the same Name your order is in.

5:) Your returned item will be inspected and the replacement will be dispatched as soon as the returned item is received.

 

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Sizing

Lingerie Sizing

Please read our product descriptions to learn what measurements a particular product will fit in.

Free Size - most of our fly away babydolls and chemises are free size and would fit small to medium body frame. If unsure about your size, View our measuring guide below and message us your measurements in inches, for your bust waits and hips, and we will be morethan willing to help you find the lingerie that will fit you perfectly!

What's great about our lingerie is that, most of the fabrics are made of stretchy sheer chiffon, lace and mesh fabrics, that clings  and adjusts to different body size.

 

 

How to Measure yourself

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Stockings and Hosiery

Will fit 5 feet to 5 feet and 8 inches. Will stretch up to 18 inches thigh circumference.

Body Shapers

Our body Shapers are available in sizes small, medium and large. Some of our shaper styles are available up to XL size.

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Bra Sizing

How to Get your Correct Bra Size

Reference: http://www.womenshealthmag.com/style/bra-size

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STEP 1 Your Band Size

Measure under your armpits, high on your back, and across the top of your chest, above your breasts.

How many inches do you get? If this measurement is an even number, that will be your band size. If it's an odd number, add 1 inch and that will be your band size. So if you measure 34 inches around, your band size will be 34. And if you measure 35 inches around, your band size will be 36.

STEP 2 Your Cup Size

Measure loosely around the biggest part of your chest, keeping the measuring tape level with the ground.

Got that number? Now subtract your band measurement from your cup measurement. Each inch represents a cup size. For example, if your band measurement is 34 inches and your cup measurement is 35 inches, the difference is one inch, and your cup size is A. If your band measurement is 34 inches and your bust measurement is 37 inches, the difference is three inches, and your cup size is C.

*Difference (band minus cup measurement) / Cup size

  • If your difference is 0, your cup size is AA
  • If your difference is 1, your cup size is A
  • If your difference is 2, your cup size is B 
  • If your difference is 3, your cup size is C
  • If your difference is 4, your cup size is D
  • If your difference is 5, your cup size is DD

 

 

 

Showroom

Our showroom is under renovation! Like us on facebook to get news and updates when we are accepting visitors again facebook.com/luckydollretrosexy

 

 

How to Set a Visiting appointment:

Simply text us at 09175293656 your Full name, Time and date of visit ,  number of people coming with you. 

We only accept cash payments at the store. 

Being on Time

Our store closes at 7pm. We are expecting everyone to arrive at least 30 minutes before closing time. 

 

 

Availability

It happens! We understand how painful it is to lose the one you ... want to buy so bad. You have imagined the sexy lingerie on you, you have already planned the special night with your sweetheart, then suddenly, the last piece was purchased by another customer...

Don't fret! We restock our best selling products and we always make sure to update our customers listed in the waitlist. 

What to do:

Email us at support@luckydollstore.com  the info below and you will be automatically added to the waitlist to be notified as soon as the items you want are restocked.

  • Full name
  • Mobile number
  • Item you want to get

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