FREE REGULAR SHIPPING P3,000 purchase. Same Day Delivery Upgrade Available within Metro Manila
The Cecil Lacy teddy features a criss cross strappy open lace front with mesh sheer skirted sides and back
Orders are processed Monday to Saturday from 10am-7pm excluding Sundays and holidays.
Our regular processing time for shipping orders are 1-2 days, excluding Sundays and holidays. Your order may take longer time to process during sales events, and peak holidays such as Valentine´s Day, Christmas and Halloween.
We will only ship orders with verified payments.
Same day delivery within Metro Manila requires verified payment by 3pm for your order to be processed and dispatched the same day. Payments received past the cutoff time will be dispatched on the next day. Orders past the cutoff time will be attempted to be dispatched if we have time and can possibly find a rider before 6pm but not guaranteed.
All packages will be dispatched from Sta. Cruz Manila. Same Day delivery rate depends on the current time your order is booked to be delivered and your distance to our location.
Tracking numbers will be emailed as soon as your order is dispatched.
Provincial: Luzon, Visayas & Mindanao
Standard Metro Manila 2-5 days shipping small pouch P70 / large pouch P85
LBC Luzon P190 - P305
LBC Visayas P210-P325
LBC Mindanao P210 - P325
Same day delivery rate varies depending on the time your order is booked and your distance to our Sta. Cruz Manila office.
Our number one rule is to keep our customers happy and your private life...PRIVATE! We promise a completely discreet packaging service that will leave snoops uninterested with your boring unbranded package!
Your package will be 100% unbranded and will arrive in a blank opaque courier plastic pouch
Your package will be declared as ¨clothes and accessories¨
Our store name will not be printed on the waybill
To minimize sizing errors, we recommend customers to provide your measurements (bust, waist and hips) and the items you are interested to get, so we can check the fit before ordering. A personalized customer assistance is available for the convenience of our customers.
Please inspect all the goods you ordered as soon as you’ve opened the package. Do not: damage the original packaging, cut or remove the tags, try-on the panties, stockings, & other accessories included in your set of purchase until you know that the item you received has no damage.
We thoroughly check all products for damage before dispatch, but in the rare case that we overlook and sent you a damaged or incorrect item, Contact us right away. We will shoulder all the return and replacement expenses and make it right for you!
Damaged items that are not returned in original condition, with obvious signs of use are subject to NO REFUND, NO EXCHANGE, NO STORE CREDIT and will be returned back to the customer at the customer's expense.
Contact us before sending the damaged item for return so we can
buyer receives damaged or defective item
buyer receives wrong item
1.) To request a return of one or more items in an order, login to your account and navigate to My Account
2.) Navigate to the Completed Orders section, Choose your order with an item to return, and click on the Return Item(s) button
3.) In the next screen select the products you want to return using the Qty. to Return drop down boxes, choose the Return Reason. The Return Action and Comment fields. Click on Submit Return Request.
4.) After receiving a notification that your return request has been authorized and approved, follow the instructions by returning the package to the office address mentioned in the email, and by sending the package under the same Name your order is in.
5:) Your returned item will be inspected and the replacement will be dispatched as soon as the returned item is received.
We only pick and pack orders with verified payments. We can only reserve unpaid orders for 3 days before it gets automatically cancelled. Contact us if you need more time to settle your payment.
Payment cutoff time is 2pm for same day dispatch.
Over the Counter and mobile transfer bank deposit through BDO, BPI and Metrobank
Money Transfer through LBC Remittance, Palawan Express and M Lhuillier
Credit Card and Paypal
For Over the counter bank deposits and money transfers, a photo or scan of the deposit/ transfer slip must be emailed to email@example.com
For BPI Express Mobile Internet Transfer Grab a screenshot of the payment confirmation and email it to firstname.lastname@example.org
For Globe gcash Forward the transfer confirmation text from Globe GCash to 09175293656.
All orders with confirmed payment by 2pm will be dispatched the same day. Immediate payment is expected on orders placed at our website. Orders without payment will be automatically cancelled after 3 days.
Choose the option Pay via Paypal/credit card payments. You don't need to create a Paypal account to use your credit card.
Choose the option "FOR INTERNATIONAL CUSTOMERS: Pay via Paypal or Credit card. Wait for a separate invoice that will be emailed within 24 hours.
Refunds can only be refunded to the original method of payment used upon purchase.
Please allow 5-7 days for refund to reflect on your credit card or debit card. It may show up on your next statement.
Paypal refunds should appear within 24-48 hours.
If you paid via credit card or debit card, PayPal will credit the funds back to your card. While PayPal sends the money back immediately, your card company may take up to 48 hours to claim the funds. After that, they allow themselves up to 30 days to apply the credit to your account. How long this portion takes is up to your card issuer. However, most card issuers are very understanding about credits and will apply them much, much sooner. For more information on how long it takes for your card issuer to apply credits, please contact your card issuer. Read more on Paypal´s Refund information by clicking here.